Privacy Policy

Last Updated: 19 November 2025

This Privacy Policy describes how ROYAAR CONSULTANCY FZCO (“ROYAAR”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit and use royaar.com (the “Website”) and any related services.

1. Company Information

ROYAAR CONSULTANCY FZCO
IFZA Business Park, Dubai Digital Park (DDP)
Dubai Silicon Oasis, PO Box 342001
Dubai, United Arab Emirates
License Number: 72951
Website: https://royaar.com
General Contact Email: info@royaar.com
Privacy Email: privacy@royaar.com

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data we collect:

• When you visit or use our Website royaar.com and its subdomains.
• When you contact us by email, phone, or any other communication channel.
• When you engage our consultancy, web-design, internet consultancy, and marketing management services.

By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Information We Collect

3.1 Information You Provide Voluntarily

We may collect information that you voluntarily provide, including:

• Identification data: name, surname.
• Contact details: email address, phone number, country, company name, job title.
• Content of messages: information you include in contact forms, emails, or proposals.
• Business information: details about your company, website, marketing needs, and project briefs.
• Billing information: invoicing details and limited payment-related information (handled via payment providers where applicable).
• Any other information you choose to share with us.

3.2 Information Collected Automatically

When you visit the Website, we may automatically collect:

• IP address and approximate location (city, country).
• Device information (device type, operating system, browser type and version).
• Technical data (pages visited, time and date of visit, time spent on each page, referral URLs).
• Unique identifiers and cookie information (see Section 8).

3.3 Information from Third Parties

We may receive information about you from:

• Analytics and tracking providers (such as web analytics tools).
• Advertising platforms and social media networks, where you interact with our content or campaigns.
• Partners and service providers involved in our projects, where needed for service delivery.

4. How We Use Your Information

We process personal data for the following purposes:

• To operate, administer, and maintain the Website.
• To respond to your inquiries, contact requests, and business proposals.
• To provide our consultancy, web-design, internet consultancy, and marketing management services.
• To prepare and manage offers, contracts, and project documentation.
• To send you service-related communications and important notifications.
• To perform analytics, improve user experience, and optimize our content, services, and marketing.
• To conduct legitimate marketing activities, including remarketing and audience measurement where permitted.
• To detect, prevent, and address technical issues, fraud, or misuse of our Website.
• To comply with applicable legal obligations and regulatory requirements.

5. Legal Basis for Processing (Where Applicable)

Depending on your location and applicable law (e.g., GDPR for users in the EU/EEA), we process your personal data based on one or more of the following legal grounds:

• Consent: when you voluntarily submit data via forms, opt in to receive communications, or accept cookies and similar technologies.
• Contractual necessity: when processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: for example, to improve our services, maintain security, prevent fraud, and carry out reasonable marketing activities.
• Legal obligation: when processing is required to comply with applicable laws, regulations, or requests from competent authorities.

6. How We Share Your Data

We may share your personal information with:

• Service providers and vendors who support our business (hosting providers, email services, analytics, CRM tools, project management tools, IT support).
• Professional advisors (lawyers, accountants, consultants) when necessary for business or legal reasons.
• Business partners involved in a project with you, but only to the extent required to deliver our services.
• Authorities and regulators when required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Successors or acquirers in the event of a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality safeguards.

We do not sell your personal data to third parties.

7. International Data Transfers

We are based in the United Arab Emirates and may process and store data on servers located in the UAE or other countries. Additionally, some of our service providers may be located in other jurisdictions.

Where required by applicable law, we take appropriate steps to ensure that cross-border data transfers are subject to suitable safeguards, such as contractual clauses or other legally recognized mechanisms, aiming to provide a level of data protection that is substantially similar to that in your country.

8. Cookies and Similar Technologies

Our Website may use cookies and similar technologies (such as pixels, tags, or local storage) to collect and store certain information when you visit or interact with the Website.

We use cookies to:

• Remember your preferences and improve usability.
• Analyze traffic and usage patterns (for example, via web analytics tools).
• Measure and optimize the performance of our content and campaigns.

You can manage or disable cookies through your browser settings. However, if you choose to disable cookies, some features of the Website may not function properly.

9. Marketing Communications

We may use your contact details to send you information about our services, case studies, insights, and other content that may be relevant to you in a business context.

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link (if provided) in our emails; or
• Contacting us at privacy@royaar.com with your request.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

• The duration of our business relationship with you or your company.
• The period required to comply with legal, regulatory, accounting, or reporting obligations.
• The time necessary to establish, exercise, or defend legal claims.

When personal data is no longer required, we will delete it or anonymize it in a secure manner, unless we are legally obliged or permitted to retain it for a longer period.

11. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

These measures may include encryption, access controls, secure servers, and internal policies. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Depending on the laws applicable in your jurisdiction (for example, GDPR in the EU/EEA or other data protection regimes), you may have one or more of the following rights regarding your personal data:

• Right of access: to obtain confirmation as to whether we process your personal data and, if so, to access it.
• Right to rectification: to request the correction of inaccurate or incomplete data.
• Right to erasure: to request the deletion of your personal data where certain conditions are met.
• Right to restriction of processing: to request that we limit the use of your personal data in certain cases.
• Right to object: to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: to receive personal data you have provided in a structured, commonly used, and machine-readable format where applicable.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights, please contact us at privacy@royaar.com. We may need to verify your identity before responding to your request.

Depending on applicable law, you may also have the right to lodge a complaint with a competent data protection authority in your country or region.

13. Children’s Privacy

Our Website and services are intended for business and professional use and are not directed at children. We do not knowingly collect personal data from children under the age of 18.

If you believe that a child has provided us with personal data, please contact us at privacy@royaar.com, and we will take appropriate steps to delete such information where required by law.

14. Third-Party Websites and Services

The Website may contain links to third-party websites, services, or content that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites.

We encourage you to review the privacy policies of any third-party websites or services that you visit or use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws.

When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

ROYAAR CONSULTANCY FZCO
IFZA Business Park, Dubai Digital Park (DDP)
Dubai Silicon Oasis, PO Box 342001
Dubai, United Arab Emirates
Email: privacy@royaar.com
Website: https://royaar.com